In the modern telecom landscape, mobile networks are getting more and more complex because of several technologies operating and interacting simultaneously. The customers have become more demanding with respect to the network speed, reliability, and throughput. Meeting the modern customer demands, amidst waves of market saturation and stiff competition continuously challenges mobile operators’ to revive their revenue streams. In addition, the increasing adoption of smartphones leading to traffic growth requires operators to further invest in network capacity. Hence, telecom network planning, analysis, and improvisation phases are crucial for CSPs to retain customers and improvise Quality of Experience. In this regards, NetVelocity app assists enterprises to gain a deep visibility into the network performance through the following –
NetVelocity app Capabilities
- Passive Monitoring
- Drive capabilities
- In-Building tests
- Work order based network testing
- Advanced benchmarking capabilities
- Customer Service digitization
- AI-based chatbot
Furthermore, data collection is controlled, active, and systematic and measurements are reproducible, which makes it easier to identify necessary actions for improvement. Thus, with NetVelocity empower your operations with a comprehensive portfolio of network testing and customer service solutions for end-to-end QoS and QoE testing, benchmarking, monitoring, customer engagement and, as well as data analysis and reporting.
Watch our video:
For more information about the NetVelocity app, check our Facebook and Twitter page.