- DRIVE CAPABILITY
- CUSTOMER CARE
- WI-FI ANALYSER
- FEEDBACK
- CHATBOT
360° VIEW OF CUSTOMERS NETWORK EXPERIENCE
Explore NetVelocity
NetVelocity is an advanced unified mobile application that offers host of features enabling mobile device users and operators in network monitoring, analysis, and improvement while gaining near real-time insights
Active Test
Single tap functionality which provides end-user to conduct speed test, and measure and analyze the network conditions. It runs throughput test to measure upload/download speeds, latency and jitter providing an overall network health index.
Customer Care Support
Captures customer data and allows the customers to report their network issues with ease. It bridges the gap between operators and customers leveraging machine learning capabilities.
Passive Monitoring
Allows automated massive capturing of end user’s coverage experience data, and event-based network KPI summary through crowdsourcing. It also facilitates in analyzing this data on the basis of the specific set of devices, geography, etc.
YouTube Analyzer
Enables end-users and telecom operators to assess key streaming metrics of YouTube videos. This feature captures the overall buffer time of the video along with real-time throughput.
IP Tools and Web Performance Test
IP Tools analyzes the internet connectivity and detects network issues. Web Performance Test analyzes the network connection by measuring response time, total DNS time, TTL and TTBP.
Wi-Fi Analyser
Monitors the signal strength, channel graph, and channel interference of all the available Wi-Fi networks. It displays real-time performance and gives time-wise plotting of Wi-Fi channels to check the stability and consistency of the network connection.
Layer 3 Support
Captures advance parameter sets of network and signal which can be used to measure, visualize and analyze the network performance along with CSFB and VOLTE call stats. It supports locking capabilities that enable the user to capture data on a specific band, frequency or technology.
ChatBot
Virtual assistant that can answer a range of customer questions using automated chat messages, including way to use the app and features, important information about the service provider, tariffs, monthly plans and call rates in a particular area.
Drive Capability - Ad-hoc and Work Order Based Drives
Executes ad-hoc and work order based drives on the field, captures KPI’s, and provides near real-time visualization for ongoing drive. All KPI measurements are used to generate quick reports and perform the analysis.
Single Site Verification Test
Conducts stationary and drive test based on customizable recipe creation and execution. Provides a graphical representation of data and generates reports in near real-time. It ensures that site level KPI performance is up to the mark.
In-building Test
Indoor testing solution to measure and analyze network within the buildings by creating and drawing floor plans and performing tasks. It conducts passive walk test and throughput tests, synchronizes data on server and generates reports.
Multi-technology Support
It runs network test for 2G, 3G, Wi-Fi and LTE for holistic network analysis. It supports Android and iOS.
Device Management
Allows managing devices by populating the List of user’s device which was captured using active test or passive monitoring. Further analytics can be performed based on unique IDs, the device make, and model.
Post Processing Engine
Performs automated syncing and post-processing of data and process them on the big data engine. It collects, analyzes and generates reports and provides the scope of historical data for analysis.
Analytics and Reporting
At-a-glance visualization of data in near real-time on maps in form of charts, pre-defined criterion for reports generation, automated notification and data mining capabilities including slice-and-dice.
Feedback
Facilitates the user to provide their feedback to the service providers about their network experience during voice call, data connectivity, and coverage performance using star ratings.
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Benefits Offered
Gain deep visibility into the network performance through passive monitoring, competitive benchmarking, drive and in-building services
On-the-ground Coverage Performance
Gives unparalleled value, efficiency, and scalability in network optimization by facilitating operators to detect network issues from the grass-root level. This assists in conducting monitoring and drive analytics.
Network Data Auto Synchronization
Provides a holistic overview of network performance by passively monitoring and capturing Wi-Fi, LTE, 3G and 2G network parameters, location, and network type, like device state even when the application is in the background.
One Touch Testing
NetVelocity is a user-friendly application that enables users in finding their network performance with single tap functionality. It offers the maximum convenience for speed testing and understanding the overall network health.
Personalized Customer Service
ChatBot allows operators to provide personalized service to each user in answering network related questions and telecom services using machine learning. By analyzing customer’s previous interactions with the operator, it provides customized recommendations and solutions.
One-Stop Tool Box
Leverages user data which is collected through various network and background tests to gain 360 degree insight into customer’s network experience, facilitating operators to analyze and visualize this data on web server.
Rapid Troubleshooting
Customers can share their experience in seconds with their respective network operators. The communication service provider can identify the faults, take necessary actions, and provide a solution quickly.
NetVelocity Resources
Measuring network performance where it matters, on the device
Videos
NetVelocity is a unified mobile application enabling users to gain near real-time insights of their network carrier. Gain deeper understanding of NetVelocity by browsing through its videos.
Use Cases
See how NetVelocity leverages users to perform various tests by measuring and analyzing their network performance by looking through its use cases.
Case Studies
Download NetVelocity case studies to know more about the application that facilitates users to measure and analyze their network carrier performance.
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