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Reducing customer churn by promptly handling their network-related issues with NetVelocity’s Customer Care Solution!

It is undeniable that the level of satisfaction of customers of a company decides its fate. Unless a company is able to ensure an overall satisfied customer base, the chances of it sustaining in today's cutthroat competitive environment are extremely dim. The market goodwill of the organizations nowadays is decided by how satisfied its customers [...]

Improve Video Streaming Performance of Telecom Networks with NetVelocity’s YouTube Analyzer

With the continuously growing popularity of video streaming applications, providing video streaming services with high Quality of Experience (QoE) is becoming the main concern for telecom operators. Network carriers with poor video streaming services often lead to disappointed customers. As per the recent surveys or studies, almost 45% of users discontinue taking the services of [...]

Why is high grade In-building cellular coverage important for enterprises?

NetVelocity in-building indoor network testing solution – Powered with excellence and efficiency In-building wireless refers to communication solutions that are used to maintain connectivity inside a building where signals from the core infrastructure are not reachable. wireless solutions are of keen interest to network providers that are seeking enhanced delivery of services to their core [...]

Get a detailed and precise view of the indoor network with NetVelocity’s In-Building solution!

Has your organization’s workforce productivity hampered due to poor network connectivity within your organization’s premises or are there network issues with the limited indoor network? Test and conduct an indoor network coverage with NetVelocity's advanced In-Building solution.   Tall-buildings, corporate houses, skyscrapers, and multistorey apartments have this common network congestion as a pertinent issue blocking [...]

Unravel every telecom complexity and gain customer loyalty with NetVelocity app!

The year 2018 has witnessed the emergence of rapid changes in the global telecommunications market, and the telecom business landscape continues to transform into the industry underpinning the digital, interconnected economy. This evolution of the telecom industry is mainly driven by the ongoing innovations, technological developments, and increasing demands of customers in the mobility sector. [...]

Providing personalized service and relevant solutions to the network problems with NetVelocity’s Customer Care!

Consumers hold operators responsible for ensuring that everything involved in the services they provide should function uninterruptedly. Most of the communication service providers come across instances where their e-mails are flooded with complaints about poor customer care service and how their problems have been ignored for long. The pace at which the telecommunication industry is [...]

Chatbot: Fastest and simplest way to retain your customers

With NetVelocity’s Chatbot enable a dynamic communication channel for your customers, supporting informative conversations, and providing highly relevant, contextual and real-time responses.   Artificial intelligence (AI) and Machine Learning are revolutionizing all varied tasks in every type of industries, from production lines in manufacturing to online retail to telecom. Not only is AI rapidly expanding [...]

INDOOR NETWORK TESTING: Capitalize on your In-Building network for maximum gains

Are your corporate clients leaving you due to poor indoor coverage? With NetVelocity’s new age indoor network testing solution, plan, design and improvise In-Building coverage to offer best-in-class services. Most of the wireless traffic, especially network data traffic, originates indoors. However, the wireless and mobile networks often provide inadequate coverage and download/upload capacity for indoor [...]

Your wireless network analysis at a glance – even on the go!

Wi-Fi Analyser Interference is one of the leading causes of poor connectivity and congestion in the network performance. This interference can be from other Wi-Fi devices due to poor channel planning (adjacent or co-channel interference) or could be from non-Wi-Fi interference sources. To monitor and identify the source of interference, NetVelocity provides Wi-Fi [...]