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Chatbot: A comprehensible way to retain your customers!

With NetVelocity’s Chatbot enable a dynamic communication channel for your customers, supporting informative conversations, and providing highly relevant, contextual and real-time responses. Artificial intelligence (AI) and Machine Learning are revolutionizing all varied tasks in every type of industries, from production lines in manufacturing to online retail to telecom. Not only is AI rapidly expanding to [...]

By |October 25th, 2018|Chatbot|0 Comments

Rediscover Telecom with cutting-edge network analysis using NetVelocity app!

The telecom world and the mobile communication technology have undergone significant changes, and the evolution has been largely consumer-driven. With the increase in availability of low-cost bandwidth, mobile devices are now being used not just for communication, but also for web browsing with rich graphics, operating multiple mobile apps, and accomplishing online transactions. Security and [...]

Providing personalized service and relevant solutions to the network problems with NetVelocity’s Customer Care!

Consumers hold operators responsible for ensuring that everything involved in the services they provide should function uninterruptedly. Most of the communication service providers come across instances where their e-mails are flooded with complaints about poor customer care service and how their problems have been ignored for long. The pace at which the telecommunication industry is [...]

Chatbot: Fastest and simplest way to retain your customers

With NetVelocity’s Chatbot enable a dynamic communication channel for your customers, supporting informative conversations, and providing highly relevant, contextual and real-time responses.   Artificial intelligence (AI) and Machine Learning are revolutionizing all varied tasks in every type of industries, from production lines in manufacturing to online retail to telecom. Not only is AI rapidly expanding [...]

Lead the digital revolution with the all-inclusive network testing and analysis app – NetVelocity

In the modern telecom landscape, mobile networks are getting more and more complex because of several technologies operating and interacting simultaneously. The customers have become more demanding with respect to the network speed, reliability, and throughput. Meeting the modern customer demands, amidst waves of market saturation and stiff competition continuously challenges mobile operators' to revive [...]

CUSTOMER SERVICE DIGITIZATION – HOW TELECOM OPERATORS CAN REAP ITS BENEFITS?

The race to put new digital technologies at the service of customers has already transformed many industries, including media and entertainment, financial services, retail, and healthcare. However, the telecom industry that began the digital revolution is now at perils of its own creation and has not remarkably reaped the benefits of end-to-end digitization. With the [...]