Reducing customer churn by promptly handling their network-related issues with NetVelocity’s Customer Care Solution!
It is undeniable that the level of satisfaction of customers of a company decides its fate. Unless a company is able to ensure an overall satisfied customer base, the chances of it sustaining in today's [...]
The NetVelocity application offers the users the services of multi-technology support that facilitates the users in accessing various functionalities of the app on Android as well as iOS devices. The users have the facility, [...]
With the continuously growing popularity of video streaming applications, providing video streaming services with high Quality of Experience (QoE) is becoming the main concern for telecom operators. Network carriers with poor video streaming services often [...]
At NetVelocity, we believe both are complementary technologies, CSPs should be using both for an overall greater customer experience. In the telecommunications industry, there are two types of monitoring that are often touted to rule [...]
Technology and Telecom companies need to constantly innovate to stay ahead in business. Customer demands are ever changing in this dynamic industry. At this moment, the basic aim of telecom organizations is to meet the [...]
For any internet user, it is highly annoying when trying to open a website for an important task takes a lot of time. The performance of a company’s websites, pages and applications affect the business [...]