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1312, 2018

Reducing customer churn by promptly handling their network-related issues with NetVelocity’s Customer Care Solution!

December 13th, 2018|Categories: Customer Service|Tags: , , , , , |

It is undeniable that the level of satisfaction of customers of a company decides its fate. Unless a company is able to ensure an overall satisfied customer base, the chances of it sustaining in today's [...]

612, 2018

Measure, compare and share your network performance using NetVelocity’s Multi-technology support!

December 6th, 2018|Categories: Multi-technology support|Tags: , , , , , |

The NetVelocity application offers the users the services of multi-technology support that facilitates the users in accessing various functionalities of the app on Android as well as iOS devices. The users have the facility,   [...]

3011, 2018

Improve Video Streaming Performance of Telecom Networks with NetVelocity’s YouTube Analyzer

November 30th, 2018|Categories: Youtube Analyzer|Tags: , , , , , |

With the continuously growing popularity of video streaming applications, providing video streaming services with high Quality of Experience (QoE) is becoming the main concern for telecom operators. Network carriers with poor video streaming services often [...]

2211, 2018

What’s healthier for network performance monitoring? Active or Passive Monitoring or Both?

November 22nd, 2018|Categories: Passive Monitoring|Tags: , , , , , , |

At NetVelocity, we believe both are complementary technologies, CSPs should be using both for an overall greater customer experience. In the telecommunications industry, there are two types of monitoring that are often touted to rule [...]

1511, 2018

Improve Customer Interaction & Increase Satisfaction through NetVelocity’s Customer Care solution!

November 15th, 2018|Categories: Customer Service|Tags: , , , , |

Technology and Telecom companies need to constantly innovate to stay ahead in business. Customer demands are ever changing in this dynamic industry. At this moment, the basic aim of telecom organizations is to meet the [...]

111, 2018

NetVelocity’s Web Performance Test – Key business enabler enhancing user experience!

November 1st, 2018|Categories: Web Performance Test|Tags: , |

For any internet user, it is highly annoying when trying to open a website for an important task takes a lot of time. The performance of a company’s websites, pages and applications affect the business [...]