With the continuously growing popularity of video streaming applications, providing video streaming services with high Quality of Experience (QoE) is becoming the main concern for telecom operators. Network carriers with poor video streaming services often lead to disappointed customers. As per the recent surveys or studies, almost 45% of users discontinue taking the services of [...]
At NetVelocity, we believe both are complementary technologies, CSPs should be using both for an overall greater customer experience. In the telecommunications industry, there are two types of monitoring that are often touted to rule their respective sectors and are considered to ensure better performance of the communications networks: active testing and passive testing. Discussions [...]
Technology and Telecom companies need to constantly innovate to stay ahead in business. Customer demands are ever changing in this dynamic industry. At this moment, the basic aim of telecom organizations is to meet the expectations and needs of their customers. Typical call centres are still unable to offer satisfactory support to their customers - [...]
For any internet user, it is highly annoying when trying to open a website for an important task takes a lot of time. The performance of a company’s websites, pages and applications affect the business more than what the management would presume. As a result, top performing organizations consider the web performance not just as [...]
